FAQ's

1. What types of baskets do you offer?

We offer a diverse range of handcrafted baskets, including:

  • Storage Baskets: Ideal for organizing your home or office.

  • Decorative Baskets: Perfect for adding a rustic charm to any room.

  • Gift Baskets: Thoughtfully curated for special occasions.

  • Custom Baskets: Personalized to suit your specific needs.

2. Are your baskets handmade?

Yes, all our baskets are meticulously handcrafted by skilled artisans using sustainable materials. This ensures each piece is unique and of the highest quality.

3. How can I place an order?

Placing an order is simple:

  1. Browse our collection and select your desired basket.

  2. Add the item to your cart.

  3. Proceed to checkout and enter your shipping information.

  4. Complete the payment using our secure payment gateway.

4. What payment methods do you accept?

We accept various payment methods, including:

  • Credit/Debit Cards (Visa, MasterCard, American Express)

  • PayPal

  • Bank Transfers

5. Do you offer international shipping?

Currently, we are shipping in USA but international Shipping is coming soon.  You can view the shipping options during checkout.

6. Can I customize a basket?

Absolutely! We offer customization options for certain baskets. Please contact us with your specific requirements, and we'll be happy to assist you in creating a personalized basket.

7. What is your return policy?

We accept returns within 7 days of purchase for unused and undamaged items. Please refer to our Return & Refund Policy for more details.

8. How can I contact customer support?

You can reach our customer support team by:

  • Email: support@zelleshop.com

  • Phone: +1 231234567

  • Live Chat: Available on our website during business hours.